更新日：2026年6月11日

Consultation Services for Foreign Residents

Consultation Services for Foreign Residents (in Japanese) / 多言語相談窓口（日本語）

Ashiya City Consultation Services for Foreign Residents

• Ashiya City Hall
  International and Cultural Promotion Section
  Languages: English, Chinese, Spanish
  Days & Hours: English Mon.-Fri. 9:00 a.m.-5:00 p.m.
  　　　　　　　 Spanish Mon.-Fri. 9:00 a.m.- 3:30 p.m.
  　　　　　　　 Chinese Tue. 1:00-4:00 p.m.
  Address: Ashiya City Hall North Wing 3F, 7-6 Seido-cho, Ashiya City
  Phone: 0797-38-2008
  Email: kokusai@city.ashiya.lg.jp
• Shio-Ashiya Exchange Center (external site) (open link in new window)
  Language: English (Chinese, Spanish, and other languages require prior contact)
  Days & Hours: Any day except Wed. 9 a.m.-5:30 p.m
  Address: 7-1 Kaiyo-cho, Ashiya City
  Phone: 0797-25-0511

 

National and Prefectural Consultation Services for Foreign Residents

Daily life

• NGO Network for Foreigners’ Assistance Kobe
  Accompanying interpretation services are available.
  Language: Japanese, English, Chinese, Spanish, Portuguese, Vietnamese, Tagalog, Korean, Indonesian, Thai, Nepali, Malay, Burmese, Khmer, French, German, Italian, Russian, Mongolian, Sinhalese, Hindi
  Address: Catholic Kobe Chuo Church, 1-28-7 Nakayamate-dori, Chuo-ku, Kobe City
  Phone: 078-232-1290
• Kobe International Community Center
  Language: English, Chinese, Vietnamese, Spanish, Portuguese, Korean, Filipino, Nepali, Indonesian, Thai
  Address: Asta Kunizuka 1-bankan South Building 4F, 5-3-1 Udezukacho, Nagata-ku, Kobe
  Phone: 078-742-8705
• Hyogo International Association Information and Advisory Service Center
  Language: English, Chinese, Spanish, Portuguese (You can consult in Korean, Vietnamese, Malaysian, Burmese, Khmer, Thai, Nepalese, Tagalog, Indonesian, French, German, Italian, Russian, Ukrainian, Mongolian, Sinhalese, Hindi, Bengali, Urdu, Turkish, Arabic by telephone using an external interpreter)
  Address: Kobe Crystal Tower 6F, 1-1-3 Higashi-Kawasaki-cho, Chuo-ku, Kobe City
  Phone: 078-382-2052
• Helpline for Foreigners "Yorisoi Hotline"
  Language: Japanese, English, Chinese, Korean, Spanish, Portuguese, Tagalog, 
  Thai, Vietnamese, Nepali, Indonesian
  Phone: 0120-279-338

Daily Information

• A Daily Life Support Portal for Foreign Nationals 
  Language：Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepali, Thai, Indonesian, Burmese, Khmer (Cambodian), Filipino, Mongolian, Turkish, Ukranian, Russian, French

Legal

• Hyogo International Association Information and Advisory Service Center
  Language: English, Chinese, Spanish, Portuguese
  Address: Kobe Crystal Tower 6F, 1-1-3 Higashikawasaki-cho, Chuo-ku, Kobe City
  Phone: 078-382-2052
• “Houterasu” Japan Legal Support Center
  Language: English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog, Indonesian, Thai, Nepali
  Phone: 0570-078-377

Labor / Job

• Telephone Consultation Service for Foreign Workers
  English: 0570-001-701
  Chinese: 0570-001-702
  Portuguese: 0570-001-703
  Spanish: 0570-001-704
  Tagalog: 0570-001-705
  Vietnamese: 0570-001-706
  Burmese: 0570-001-707
  Nepali: 0570-001-708
  Korean: 0570-001-709
  Thai: 0570-001-712
  Indonesian: 0570-001-715
  Cambodian (Khmer): 0570-001-716
  Mongolian: 0570-001-718
• Kobe Employment Service Corner for Foreigners
  Language: English, Chinese, Portuguese, Spanish, Vietnamese
  Address: Hello Work Kobe 2F, 1-3-1 Aioi-cho, Chuo-ku, Kobe City
  Phone: 078-362-4570
• Osaka Employment Service Center for Foreigners
  Language: English, Chinese, Portuguese, Spanish, Vietnamese, Nepali, Ukranian
  Address: Hankyu Grand Bldg. 16F, 8-47 Kakuta-cho, Kita-ku, Osaka City
  Phone: 06-7709-9465

Immigration / Visas

• Kobe International Community Center
  Language: English, Chinese, Vietnamese, Spanish, Portuguese, Korean, Filipino, Nepali, Indonesian, Thai
  Address: Asta Kunizuka 1-bankan South Building 4F, 5-3-1 Udezukacho, Nagata-ku, Kobe City
  Phone: 078-742-8705/078-742-8721

Education

• Multicultural Children’s Center
  Language: Japanese (Contact in advance for an interpreter to be arranged)
  Address: 1-2 Niihama-cho, Ashiya City
  Phone: 0797-35-4537

Human rights

• Foreign-language Human Rights Hotline
  Language: English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, Thai
  Phone: 0570-090-911

For more details, please refer to each facility's respective website listed below.

• Hyogo International Association Information and Advisory Service Center (external site) (open link in new window)
• NGO Network for Foreigners’ Assistance Kobe（external site) (open link in new window)
• Kobe International Community Center（external site) (open link in new window)
• “Hoterasu” Japan Legal Support Center (Legal Information for Foreign Nationals) (external site) (open link in new window)
• Helpline for Foreigners "Yorisoi Hotline"（external site) (open link in new window)
• Kobe Employment Service Corner for Foreign Workers (in Japanese)（external site) (open link in new window)
• Osaka Employment Service Center for Foreigners（external site) (open link in new window)
• A Daily Life Support Portal for Foreign Nationals (Immigration Services Agency of Japan) (external site) (open link in new window)
• Human Rights Counseling for Foreign nationals (external site)(open in new window)