更新日：2025年3月31日

Consultation Services for Foreign Residents (in English)

Consultation Services for Foreign Residents (in Japanese) / 多言語相談窓口（日本語）

List of Consultation Services (Open link in new window)（PDF：488KB）（別ウィンドウが開きます）

Ashiya City Consultation Services for Foreign Residents

• Ashiya City Hall
  Public Relations and International Exchange Section
  Language: English, Chinese, Vietnamese, Spanish, Portuguese
  Days & Hours: English Mon.-Fri. 9:00 a.m.ー5:30 p.m.
  　　　　　　　 Spanish Mon.-Fri. 9:00 a.m.ー3:30 p.m.
  　　　　　　　 Chinese, Vietnamese, Portuguese Tue. 1:00ー4:00 p.m.
  Address: 7-6 Seido-cho, Ashiya City Hall North Wing 3F
  Phone: 0797-38-2008
  Email: kokusai@city.ashiya.lg.jp
• Shio-Ashiya Exchange Center (external site) (open link in new window)
  Language: English (Chinese, Spanish, and other languages require prior contact)
  Days & Hours: Any day except Wed. 9 a.m.-5:30 p.m
  Address: 7-1 Kaiyo-cho
  Phone: 0797-25-0511

 

National and Prefectural Consultation Services for Foreign Residents

Daily life

• Hyogo International Association Information and Advisory Service Center
  Language: English, Chinese, Spanish, Portuguese (You can consult in Vietnamese, Korean, Tagalog, Indonesian, Thai, Nepali by telephone using an external interpreter)
  Address: Kobe Crystal Tower 6F, 1-1-3 Higashi-Kawasaki-cho, Chuo-ku, Kobe City
  Phone: 078-382-2052
• NGO Network for Foreigners’ Assistance Kobe
  Accompanying interpretation services are available.
  Language: English, Chinese, Spanish, Portuguese, Tagalog, Vietnamese, Russian
  Address: Catholic Kobe Chuo Church, 1-28-7 Nakayamate-dori, Chuo-ku, Kobe City
  Phone: 078-232-1290
• Kobe International Community Center
  Language: English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali, Thai, Indonesian
  Address: Asta Kunizuka 1bankan South Building 4F, 5-3-1 Udezukacho, Nagata-ku, Kobe
  Phone: 078-742-8721
• Helpline for Foreigners "Yorisoi Hotline"
  Language: English, Chinese, Korean, Spanish, Portuguese, Tagalog, Thai, Vietnamese, Nepali, Indonesian
  Phone: 0120-279-338

Daily Information

• A Daily Life Support Portal for Foreign Nationals 
  Language：English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepali, Thai, Indonesian, Burmese, Khmer(Cambodian), Filipino, Mongolian

Legal

• Hyogo International Association Information and Advisory Service Center
  Language: English, Chinese, Spanish, Portuguese
  Address: Kobe Crystal Tower 6F, 1-1-3 Higashi-Kawasaki-cho, Chuo-ku, Kobe City
  Phone: 078-382-2052
• “Hoterasu” Japan Legal Support Center
  Language: English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog, Thai, Nepali, Indonesian
  Phone: 0570-078377

Labor / Job

• Telephone Consultation Service for Foreign Workers
  English Phone: 0570-001701
  Chinese Phone: 0570-001702
  Portuguese Phone: 0570-001703
  Spanish Phone: 0570-001704
  Tagalog Phone: 0570-001705
  Vietnamese Phone: 0570-001706
  Burmese Phone: 0570-001707
  Nepali Phone: 0570-001708
  Korean Phone: 0570-001-709
  Thai Phone: 0570-001-712
  Indonesian Phone: 0570-001-715
  Cambodian (Khmer) Phone: 0570-001-716
  Mongolian Phone: 0570-001-718
• Kobe Employment Service Corner for Foreign Workers
  Language: English, Chinese, Portuguese, Spanish, Vietnamese
  Address: 1-3-1 Aioi-cho, Chuo-ku, Kobe City (Hello Work Kobe 2F)
  Phone: 078-362-4570
• Osaka Employment Service Center for Foreigners
  Language: English, Chinese, Portuguese, Spanish
  Address: 8-47 Kakuda-cho, Kita-ku, Osaka City (Hankyu Grand Bldg. 16F)
  Phone: 06-7709-9465

Immigration / Visas

• Kobe International Community Center
  Language: English, Filipino, Chinese, Vietnamese, Indonesian, Korean
  Address: Asta Kunizuka 1bankan South Building 4F, 5-3-1 Udezukacho, Nagata-ku, Kobe
  Phone: 078-742-8721

Education

• Multicultural Children’s Center
  Language: Japanese (Contact in advance for an interpreter to be arranged)
  Address: 1-2 Niihama- cho, Ashiya City
  Phone: 0797-35-4537

Human rights

• Foreign-language Human Rights Hotline
  Language: English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, Thai
  Phone: 0570-090911

For more details, please refer to each facility's respective website listed below.

• Hyogo International Association Information and Advisory Service Center (external site) (open link in new window)
• NGO Network for Foreigners’ Assistance Kobe（external site) (open link in new window)（外部サイトへリンク）（別ウィンドウが開きます）
• Kobe International Community Center（external site) (open link in new window)
• “Hoterasu” Japan Legal Support Center (Legal Information for Foreign Nationals) (external site) (open link in new window)
• Multicultural Children’s Center（external site) (open link in new window)
• Helpline for Foreigners "Yorisoi Hotline"（external site) (open link in new window)
• Kobe Employment Service Corner for Foreign Workers (in Japanese)（external site) (open link in new window)
• Osaka Employment Service Center for Foreigners（external site) (open link in new window)
• A Daily Life Support Portal for Foreign Nationals (Immigration Services Agency of Japan) (external site) (open link in new window)